Privacy Policy, Data Protection & Legal Information

Who we are

This website is operated by Prisoner Rights Legal Services Ltd (“Prisonerrightslegalservices”, “we”, “our”, “us”).

Company Information

Prisoner Rights Legal Services Ltd is a private limited company registered in England and Wales under company number: 16683858

Registered office: 86–90 Paul Street, London, EC2A 4NE, United Kingdom.

Contact Details

Telephone: 0203 697 0403

Disclaimer

The information on this website is provided for general information only and does not constitute legal advice. While we strive to ensure that all content is accurate and up to date, Prisoner Rights Legal Services Ltd accepts no liability for any loss or damage arising from reliance on the information provided.

Prisoner Rights Legal Services Ltd provides legal support and assistance but is not a firm of solicitors. Some services may be delivered under the supervision of regulated legal professionals. Where your matter requires work that can only be carried out by a solicitor or barrister (e.g., reserved legal activities or full court representation), we will refer your case to a trusted legal professional from our network.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device when you visit our site.

Essential cookies are required for the site to function and cannot be disabled.

Analytical and performance cookies help us improve our website by tracking usage data.

Marketing cookies (if used) allow us to provide relevant advertising and offers.

You can choose to accept or reject non-essential cookies when you first visit our site and can change your preferences at any time via your browser settings. For more details, please see our Privacy Policy.

Intellectual Property

All content, branding, text, and graphics on this site are owned by or licensed to Prisoner Rights Legal Services Ltd unless otherwise stated. You may not reproduce, distribute, or use any part of this site without our prior written permission.

Governing Law

This Legal Notice and any use of this website shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For further information, please contact us using the details above.

Prisoner Rights Legal Services Ltd Data Privacy & Protection Policy

PRLS is committed to protecting the privacy and security of all personal data we handle. We process sensitive information and recognise our responsibility to treat it with the highest levels of care, transparency, and security.

Purpose of This Policy

This policy explains how we collect, use, store, share, and protect personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It applies to all staff, contractors, and consultants working for the firm.

Our Data Protection Principles

We follow the core principles of data protection law. Personal data must be:
Lawful, fair, and transparent – processed only for legitimate legal and business purposes.
Limited to what is necessary – only data required for legal work is collected.
Accurate and kept up to date – errors corrected promptly.
Stored only as long as necessary – retained in line with our retention schedule and regulatory duties.
Secure – protected against loss, misuse, or unauthorised access.

What Data We Collect

Depending on the nature of the case, we may collect:
Identification details (name, date of birth, contact details, proof of identity).
Case-related information (court documents, prison records, correspondence).
Financial information (where required for billing, legal aid, or regulatory compliance).
Sensitive or special category data (e.g. health records, criminal convictions), where strictly necessary for legal representation.

How We Use Personal Data

We process personal data only for the following purposes:
Providing legal advice and representation.
Complying with our legal and regulatory obligations.
Preventing fraud, money laundering, or other unlawful activities.
Managing client relationships and firm administration.
We will not use personal data for marketing without explicit consent.

Sharing Data

We may share personal data only when necessary and lawful, for example:
With courts, tribunals, prisons, probation services, or other legal authorities.
With barristers, experts, or other professional advisers engaged in a case.
With regulators such as the Solicitors Regulation Authority (SRA) or the Legal Aid Agency.
We will never sell personal data to third parties.

Data Security

We implement robust technical and organisational measures to protect personal data, including:
Secure electronic systems with restricted access.
Encrypted communication and document storage.
Confidential paper handling, including secure shredding.
Staff training on confidentiality and data protection.

Data Retention

We retain personal data only for as long as necessary to fulfil legal, regulatory, and professional obligations. Once retention periods expire, data is securely deleted or destroyed.

Rights of Individuals

Under data protection law, individuals have the right to:
Access their personal data (subject access request).
Request correction of inaccurate or incomplete data.
Request erasure in certain circumstances (“right to be forgotten”).
Restrict or object to processing in certain cases.
Data portability (where applicable).
Requests should be submitted in writing to our Data Protection Officer (DPO) at Prisoner Rights Legal Services, 86–90 Paul Street, London, EC2A 4NE, United Kingdom.

Responsibility

We have appointed Thomas Williams as our Data Protection Officer (DPO), responsible for ensuring compliance with data protection legislation and handling data subject requests.

Policy Review

This policy is reviewed regularly to ensure compliance with changes in law, regulation, or professional standards.